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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janie Guevara

August 18, 2025

5  out of  5
rating by Janie Guevara
"I've had an excellent experience with Idalia Romero ant State Farm and couldn't be more satisfied with their service. Great prices and service would recommend."
We responded:
"Thank you, Janie! I'm happy to hear about your excellent experience with Idalia Romero and our team at State Farm. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Joshua Vazquez

August 18, 2025

5  out of  5
rating by Joshua Vazquez
"Idalia was very helpful and explained everything in detail. The process was quick, easy, and reliable—no headaches at all. Idalia is upfront and doesn’t try to sell you extra stuff you don’t need. Highly recommend her"
We responded:
"Thank you, Joshua! I'm happy to hear that Idalia provided such helpful and detailed service. It's great to know the process was smooth and straightforward for you. We appreciate your recommendation and are here if you need anything else!"
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Mary Luxton

August 16, 2025

5  out of  5
rating by Mary Luxton
"Brittani is wonderful and adds attentive support. We feel she and the Company care and are sincerely there for us."
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Paul McCormick

August 16, 2025

5  out of  5
rating by Paul McCormick
"Brittani listen to what I wanted when I was looking to change auto policies for multiple vehicles. She didn’t try to push anything on me that I didn’t need and I really appreciate that. Was a USAA customer for a long time switching to State Farm. Is a transfer I’m glad I made. Thank you again Brittani."
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Garrett Coulter

August 15, 2025

5  out of  5
rating by Garrett Coulter
"Brittani is my agent and made my switch from my last insurance company quick and easy. Customer service is excellent. Always answer the phone, is always friendly and happy to help!"
We responded:
"Thank you, Garrett! I'm happy to hear that Brittani made your transition smooth and that you're satisfied with our customer service. We're always here to assist you with any questions or needs. Thanks for choosing us!"
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Front Desk

August 15, 2025

5  out of  5
rating by Front Desk
"Great agency!! Brittani was very helpful and took care of all our needs. Definitely recommend her!!"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Brittani was able to assist you so effectively. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Erich Brehm

August 15, 2025

5  out of  5
rating by Erich Brehm
"Great service…. They actually listen."
We responded:
"Thank you, Erich! I'm happy to know you appreciated our service and felt heard. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Vinuta Nagaraddi

August 15, 2025

5  out of  5
rating by Vinuta Nagaraddi
"I had a great experience working with Sunitha Venkitaraman. She took time to truly understand our family’s needs and patiently answered all our questions. I especially appreciated her ability to find the best coverage at a great price for our needs. Her professionalism made the entire process stress-free. I recommend Sunitha Venkitaraman based on our experience!"
We responded:
"Thank you, Vinuta, for sharing your experience! I'm happy to hear that Sunitha provided such attentive and professional service. It's wonderful to know she made the process easy and found the right coverage for your family. If you have any more questions or need assistance in the future, feel free to reach out!"
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A P

August 8, 2025

5  out of  5
rating by A P
"Expert and reliable team to help with home and auto insurance. Sunitha did an amazing job of moving us over from our previous insurance to this one. Took care of everything end to end. And the quality of service was excellent."
We responded:
"Thank you! I'm happy to know that our team has been able to assist you with your insurance needs. We appreciate your trust in us and look forward to continuing to serve you. If there's anything else you need, just let us know!"
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sandra loeung

August 8, 2025

5  out of  5
rating by sandra loeung
"I had a great experience with State Farm and Jennifer. She was very helpful and explained everything in detail. The process was quick, easy, and reliable—no headaches at all. Jennifer is upfront and doesn’t try to sell you extra stuff you don’t need. She also follows up, which I really appreciate. Highly recommend her!"
We responded:
"Thank you for your review, Sandra! I'm happy to hear about your positive experience with Jennifer. It's wonderful that she provided detailed explanations and made the process smooth and straightforward for you. We appreciate your recommendation and are here if you need anything else!"
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Susan Moore

August 7, 2025

5  out of  5
rating by Susan Moore
"Idalia, was amazing! Thank you for being patient and going above and beyond to answer my questions."
We responded:
"Thank you, Susan! I'm happy to hear that Idalia provided such excellent service and answered all your questions. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Josh Gordon

August 7, 2025

5  out of  5
rating by Josh Gordon
"Best agency we’ve ever used! If you’re looking for a friendly group that always answers their phone when you need them look no further!"
We responded:
"Josh, thank you for your fantastic feedback! I'm happy to know that our team has been able to provide the friendly and responsive service you value. We’re here to help with anything you need!"
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Liz Naughton

August 6, 2025

5  out of  5
rating by Liz Naughton
"I changed my condo and car policies to State Farm because my agent Sunitha Venkitaraman (associate of Houston Tullos State Farm Agency) was so helpful to help me get the right coverages"
We responded:
"Thank you, Liz! I'm happy to hear that Sunitha was able to assist you in finding the right coverages. Our team is dedicated to providing helpful and personalized service. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Felicia Spells

August 6, 2025

5  out of  5
rating by Felicia Spells
"From start to finish the process was so impressive!!!!! Jennifer was very honest, helpful and knowledgeable!!!!! Call or stop by for a quote!!!!! Ask for Jennifer Lopez, you won’t be disappointed!!!!!!!"
We responded:
"Felicia, thank you for your fantastic review! I'm delighted to hear that Jennifer provided such honest and helpful service throughout your experience. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Chandramohan Ramamoorthi

August 6, 2025

5  out of  5
rating by Chandramohan Ramamoorthi
"I had a great experience from quote to insurance transfer. Sunitha was great to work with. She made the process absolutely smooth. Easy and saved some$."
We responded:
"Chandramohan, thank you for sharing your experience! I'm happy to hear that our team made the process smooth and easy for you. We're grateful for your trust in us. Let us know if there's anything else we can assist you with!"
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Destiney Reyes

July 31, 2025

5  out of  5
rating by Destiney Reyes
"Idalia was absolutely amazing! She was incredibly kind, patient, and understanding. Especially while I was feeling frustrated. She took the time to really work with me and find a real resolution instead of just rushing through things. What means the most is how she follows up to make sure everything is still going smoothly. Her support and care truly made all the difference. Thank you, Idalia!"
We responded:
"Thank you, Destiney! I'm so happy to hear about your positive experience with Idalia. Her dedication to providing thoughtful and attentive service is something we truly value. We're grateful for your feedback and are here if you need anything else!"
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Thomas VerEecke

July 30, 2025

5  out of  5
rating by Thomas VerEecke
"Sunitha Venkitaraman was my realtor 6 years ago when I bought my condo...she did a great job! She is now an insurance agent with State Farm and she got me a comparative quote for my auto and condo insurance. WOW! Her quote saves me over $1000....for better coverage! I am so glad that we have stayed in touch over the years...and she is now my insurance agent!"
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Harikrishnan Karunakaran

July 24, 2025

5  out of  5
rating by Harikrishnan Karunakaran
"I had a great experience working with Sunitha to get my car insured. She made the whole process super easy and walked me through everything clearly. Very professional, friendly, and quick to respond. Highly recommend if you’re looking for someone reliable and easy to work with!"
We responded:
"Thanks Karunakaran. Sunitha and yourself are great assets to my office. We appreciate your trust."
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Raslin Hooker

June 4, 2025

5  out of  5
rating by Raslin Hooker
"I’ve been with this State Farm insurance company for over 4 years, and working with Idalia has been a true blessing. She recently helped me with a situation, but her professionalism, kindness, and quick action made all the difference. Idalia truly cares about her clients and always goes the extra mile. I appreciate her professionalism. If you’re looking for someone dependable and genuinely helpful, I highly recommend Idalia!"
We responded:
"Thank you, Raslin, for your wonderful feedback! I'm delighted to hear that Idalia has been such a valuable part of your experience with us. Her dedication and professionalism are truly commendable, and I'm glad she could assist you effectively. We appreciate your recommendation and are here whenever you need us!"
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Melody Lopez

May 15, 2025

5  out of  5
rating by Melody Lopez
"Idalia gave me the perfect customer service today, helped me with everything I needed to get done. I enjoyed being on the phone with her and so much appreciate the help she was able to give me, concerning my policy. I wish i could give more than 5 stars she really was amazing."
We responded:
"Thank you, Melody, for sharing your experience! I'm glad to hear that Idalia provided you with such excellent service and assistance with your policy. Your kind words mean a lot to us, and I'll be sure to share your appreciation with her. If you need any further assistance, feel free to reach out to our office!"
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Kristi Hentschel

April 26, 2025

5  out of  5
rating by Kristi Hentschel
"Idalia is always helpful and kind. I can email or call her and she is willing to help and genuinely cares. We are very thankful for her service!"
We responded:
"Thank you, Kristi, for sharing your experience! I'm happy to hear that Idalia has been helpful and kind in assisting you. Her dedication to providing excellent service is truly appreciated. If you ever need further assistance, feel free to reach out to our office anytime!"
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jesse Spyvey

April 25, 2025

5  out of  5
rating by jesse Spyvey
"Wonderful agents always have been great helping me with insurance problems and questions"
We responded:
"Thank you, Jesse, for your kind words! I'm happy to know that our team has been helpful with your insurance needs and questions. We're always here to assist you with anything you need. Feel free to reach out anytime!"
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rebecca romero

April 25, 2025

5  out of  5
rating by rebecca romero
"I’d like to give a big thank you to Idalia for helping me get a quote. She was incredibly responsive and provided excellent customer service. If I could give her a 10-star rating or more, I absolutely would—no hesitation! Thank you so much, Idalia, for all your help and for answering every question so clearly and kindly."
We responded:
"Thank you, Rebecca, for sharing your experience! I'm so happy to hear that Idalia was able to assist you with such dedication and clarity. Your kind words about her responsiveness and customer service mean a lot. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Giovonni Quiroz

April 24, 2025

5  out of  5
rating by Giovonni Quiroz
"Idalia does a great job thank you"
We responded:
"Thank you, Giovonni! I'm happy to know that Idalia's efforts made a positive impact. We're grateful to have her on our team. If you need any assistance or have questions, feel free to reach out to our office!"
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Twisted Steel

April 23, 2025

5  out of  5
rating by Twisted Steel
"Brittani was the epitome of professionalism. She went above and beyond with a helpful attitude that made all the difference. Thank you"
We responded:
"Thank you, Twisted Steel, for your wonderful feedback! I’m glad to hear that Brittani’s professionalism and helpful attitude made a positive impact on your experience. We appreciate your kind words and are here to assist with any future insurance needs or questions you may have."