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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kirk Davis

November 19, 2024

5  out of  5
rating by Kirk Davis
"Liliana is the best agent I have had the pleasure to work with. She is prompt, personable, and professional. Not only did she save me a ton of money, she found a way to IMPROVE my coverage. Thank you Liliana!"
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Ramiro Bustos

November 17, 2024

5  out of  5
rating by Ramiro Bustos
"Excelente servicio. No cabe duda. Y hay una persona que últimamente , sobresale por su servicio. Se llama creo Idalia Romero. ; excelente servicio. La verdad"
We responded:
"Gracias, Ramiro, por tus amables palabras y por reconocer el excelente servicio de Idalia. Estamos muy contentos de tenerla en nuestro equipo y de saber que su atención ha sido destacada. Siempre estamos aquí para ayudarte con cualquier necesidad futura. ¡Gracias por confiar en nosotros! - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Ricardo Martinez

November 12, 2024

5  out of  5
rating by Ricardo Martinez
"Excelente servicio, muy amable y profesional"
We responded:
"Gracias, Ricardo. Estoy muy contento de que hayas encontrado nuestro servicio amable y profesional. Nos esforzamos por ofrecer la mejor atención posible. ¡Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro! - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Alexander Gomez

November 11, 2024

5  out of  5
rating by Alexander Gomez
"have had an auto policy with this company for over 20 years and they have always offered me a better price and benefits than the competition. To be honest, I have tried to find better options and have not found them. I have also had the good fortune of being served by excellent people, one of them Idalia Romero. Very kind, always willing to provide the information I ask for."
We responded:
"Alexander, thank you for your loyalty over the past 20 years! I'm glad to know that our auto policy has consistently provided you with great value and benefits. It's wonderful to hear that Idalia has been so helpful and kind in assisting you. We appreciate your trust and look forward to continuing to serve you. If you ever have any questions or need further assistance, our office is always here for you. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Conversation Auto

November 8, 2024

5  out of  5
rating by Conversation Auto
"I called today for information on a commercial policy and I spoke with Grisel. She was very informative and patient. She explained everything in detail. Enjoyed speaking with her she was able to answer all my questions. I look forward to speaking with her again!"
We responded:
"Thank you for sharing your experience! I'm glad Grisel could provide you with detailed and patient assistance regarding your commercial policy. It's wonderful to know she was able to answer all your questions. We look forward to assisting you again in the future. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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sendi ramos

November 5, 2024

5  out of  5
rating by sendi ramos
"Geisel was amazing. I usually call to ask about one thing but then i ask question after question she was very helpful she did a great job handling my 100 questions. raquel g"
We responded:
"Thank you, Sendi, for your wonderful review! I'm glad to hear that Grisel was able to assist you with all your questions. She truly excels at providing thorough and helpful service. We appreciate your feedback and look forward to assisting you with any future needs. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Victor solis

November 5, 2024

5  out of  5
rating by Victor solis
"Gracias ala.señora odalia por sus buenos servicios al cliente siempre me contesta mis preguntas que tengo sobre mi seguro muchas gracias por esos buenos tratos"
We responded:
"Victor, muchas gracias por tu reseña! Nos alegra saber que Odalia ha podido responder a todas tus preguntas y que estás satisfecho con el servicio que te brindamos. Valoramos mucho tu confianza en nosotros y estamos aquí para ayudarte con cualquier otra consulta que tengas. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Jasmine Anderson

November 4, 2024

5  out of  5
rating by Jasmine Anderson
"Yessica did an amazing job walking me through my policy and helping me find a solution that saved me both money, but still gave me the coverage I needed. She was punctual, polite, patient, and informative."
We responded:
"Jasmine, thank you for your wonderful review! I'm glad Yessica could assist you in finding the right coverage while saving you money. Her punctuality, politeness, patience, and informative nature are truly valued in our office. If you have any further questions or need assistance in the future, we're here to help. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
Profile photo of Isabel Rodriguez

Isabel Rodriguez

November 1, 2024

5  out of  5
rating by Isabel Rodriguez
"Houston Tullos - State Farm Insurance are the absolute best! I have been a client here for over a decade and they always prioritize their customers! The staff is so kind and so helpful always. Donna provides such excellent customer service. Thank you for all you do!"
We responded:
"Isabel, thank you so much for your wonderful review! We're incredibly happy to have had you as a valued customer for over a decade. It's fantastic to hear that our team, especially Donna, has consistently provided you with excellent service. Your kind words mean a lot to us. If you ever need anything, don't hesitate to reach out. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Tammy Varghese

November 1, 2024

5  out of  5
rating by Tammy Varghese
"I called into the office today to make a payment and Donna was super helpful!! She was so kind as we made the transaction. I love all that they offer here and the staff is amazing!"
We responded:
"Thank you, Tammy! I'm glad Donna could assist you with your payment. We're grateful for your kind words about our team and services. If you need anything else, we're here to help. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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George Samuel

October 30, 2024

5  out of  5
rating by George Samuel
"I have visited the office.Spacious office . Clean. Excellent service ."
We responded:
"George, thank you for your wonderful review! I'm glad you found our office spacious and clean. We're happy you appreciated the excellent service. If you ever need anything in the future, don't hesitate to reach out. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Lillie

October 15, 2024

1  out of  5
rating by Lillie
"waiting for a claim to pay and getting the money to cover damages is ways less and impossible to cover damages"
We responded:
"Lillie, we're genuinely sorry to hear about your disappointing experience, and we apologize for any inconvenience you may have faced. Your feedback is important to us, and we take it seriously. We assure you that our team genuinely tried their best to provide a resolution, but certain decisions may be beyond our control. If you have any further concerns or questions, please feel free to reach out, and we'll do our utmost to assist within the constraints of our policies."
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jeremy hengy

September 27, 2024

5  out of  5
rating by jeremy hengy
"Met with Yessica today to go over my insurance . She was very inviting and answered all my questions . She made sure all my coverages were where they needed to be and even offered other insurances like life insurance that I wasn't aware of . There was no pressure to add anything and she gladly showed me how adding different options would impact my bill . Overall a great experience and worth the trip to her office . Keep up the great customer service ."
We responded:
"Thank you, Jeremy, for sharing your experience! I'm glad Yessica was able to assist you with your insurance needs and provide clear answers to your questions. It's great to know she made you feel comfortable and informed about your coverage options, including life insurance. We appreciate your visit and your kind words about our customer service. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Carson Castellano

August 23, 2024

5  out of  5
rating by Carson Castellano
"Houston & Team are always a pleasure. I sincerely appreciate their punctuality and services!"
We responded:
"Carson, thank you for your kind words. I'm glad you appreciate our punctuality and services. We're always here to help with any future needs or questions. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Jared R

June 24, 2024

5  out of  5
rating by Jared R
"I recently had the pleasure of working with Ashley for my insurance needs, and I couldn't be more satisfied with the service I received. Ashley was incredibly knowledgeable, patient, and attentive, ensuring that I understood all my options and made the best decision for my situation. Her professionalism and friendly demeanor made the entire process smooth and stress-free. I highly recommend Ashley for anyone seeking reliable and personalized insurance services. Thank you, Ashley, for your exceptional support!"
We responded:
"Jared, I'm thrilled to hear about your fantastic experience working with Ashley! Her knowledge, patience, and professionalism truly shine through in providing you with personalized insurance services. We're grateful for your kind words and look forward to assisting you with any future insurance needs. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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erin mcdaniel

June 24, 2024

5  out of  5
rating by erin mcdaniel
"Ashley has been amazing from day 1 of her answering the phone! She’s always friendly, gets things done, and always willing to help with any questions or concerns! State Farm holds the policy to my homes, cars and my business insurance! If you need an agent that will get things done Ashley is the one!"
We responded:
"Erin, your praise for Ashley's exceptional customer service is a great motivation for our team! We're also delighted to be your go-to for your home, auto, and business insurance needs! Your recommendation for Ashley and our office means a lot to us, thank you for putting your trust in us to help protect what matters most! - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Rhiannon

June 21, 2024

5  out of  5
rating by Rhiannon
"Anna is amazing. She was able to find us a better policy for our family at a cheaper rate. She is always there when we need her for policy updates or changes. I can’t say enough great things about her."
We responded:
"Rhiannon, your review means a lot to us! I'm pleased to hear that Anna provided you with a better policy at a cheaper rate and exceptional service for your family. We're grateful for your positive feedback and look forward to assisting you with any future policy updates or changes. - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Annie Martinez

June 21, 2024

5  out of  5
rating by Annie Martinez
"A few months ago I started shopping for a new auto and home insurance company. A friend recommended State Farm nearby so I contacted the office and started working with Carter Miller. Carter has been great to work with and since switching he has helped me with getting references when we needed our roof looked at for leaks. Carter has been a great resource and always helps me with any questions or concerns I may have."
We responded:
"Annie, we're thrilled to hear about your positive experience with Carter at our office! We're pleased to have provided you with great service and assistance with your auto and home insurance needs. If you have any more questions or concerns, feel free to reach out anytime! - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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willy guadarrama

June 17, 2024

5  out of  5
rating by willy guadarrama
"I was under Ashley's care with state farm for my entire experience. She is unmatched when it comes to helping you with the entire process. State farm might not make it easy for you but she sure does. If you want an agent who is understanding and truly professional look no further. Hopefully we can work together in the future."
We responded:
"Thank you, Willy, for your fantastic review! I'm thrilled you found Ashley to be unmatched in helping you through the insurance process. We're pleased to have provided you with professional and understanding service. Looking forward to assisting you in the future! - Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Erica Henry

May 13, 2024

5  out of  5
rating by Erica Henry
"Houston Tullos office is awesome! Ashley Washington is the best agent! Great customer service and made sure I was happy!! If you need life insurance, car insurance, or home insurance this is the place to go and they will take care of you!!!"
We responded:
"Erica, I'm thrilled to hear you had such a fantastic experience with Ashley at our office! We're pleased to have provided you with great customer service and ensured your satisfaction with your life, car, and home insurance needs. Thank you for choosing us to take care of you! Houston Tullos - State Farm Insurance Agent, Sunnyvale, TX"
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Ivan Luviano

May 3, 2024

5  out of  5
rating by Ivan Luviano
"Ashley at Houston Tullos State Farm helped me and my family. She even walked us thru and set up life insurance for all of us. She really looks at protecting your whole family and not just your car. We really feel like family here."
We responded:
"Ivan, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Ashley was able to do just that for your life policies! We appreciate you putting your trust in our office to help protect what matters most. - Houston Tullos - State Farm Insurance Agent"
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Rr Richards

May 3, 2024

5  out of  5
rating by Rr Richards
"Ashley is Outstanding great service! Very attentive and helpful, making my experience exceptional."
We responded:
"Thank you for your kind words! We're happy to hear Ashley was able to provide a great experience. - Houston Tullos - State Farm Insurance Agent"
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Ben Ojeda

May 1, 2024

5  out of  5
rating by Ben Ojeda
"Houston Tullos office is the greatest. When finding a great and affordable insurance policy the smart and very helpful Ashley Washington guided me and set me up with a great affordable policy for my brand new truck. Greatly appreciate the help and time and care Ashley provided simply the greatest agent ever."
We responded:
"Ben, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs! - Houston Tullos - State Farm Insurance Agent"
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Sparky Lane

May 1, 2024

5  out of  5
rating by Sparky Lane
"Exceptional customer service across the board!"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Houston Tullos - State Farm Insurance Agent"
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naketa hooper

May 1, 2024

5  out of  5
rating by naketa hooper
"Houston / Ashley the whole "Team" is awesome 👌🏾 they make me feel like family every time I'm in the office if there is anything that I don't understand and I say (explain this to me like I'm a 5 year old) they laugh but they give me the understanding that I need.. every Birthday they send a card in the mail with the whole Team sign it...."
We responded:
"Naketa, it was a joy working with you! We have a wonderful team and I'm happy you had a positive experience! We value you for letting us be your good neighbor."