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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Erica Henry

May 13, 2024

5  out of  5 rating by Erica Henry
"Houston Tullos office is awesome! Ashley Washington is the best agent! Great customer service and made sure I was happy!! If you need life insurance, car insurance, or home insurance this is the place to go and they will take care of you!!!"
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Ivan Luviano

May 3, 2024

5  out of  5 rating by Ivan Luviano
"Ashley at Houston Tullos State Farm helped me and my family. She even walked us thru and set up life insurance for all of us. She really looks at protecting your whole family and not just your car. We really feel like family here."
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Rr Richards

May 3, 2024

5  out of  5 rating by Rr Richards
"Ashley is Outstanding great service! Very attentive and helpful, making my experience exceptional."
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Ben Ojeda

May 1, 2024

5  out of  5 rating by Ben Ojeda
"Houston Tullos office is the greatest. When finding a great and affordable insurance policy the smart and very helpful Ashley Washington guided me and set me up with a great affordable policy for my brand new truck. Greatly appreciate the help and time and care Ashley provided simply the greatest agent ever."
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Sparky Lane

May 1, 2024

5  out of  5 rating by Sparky Lane
"Exceptional customer service across the board!"
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naketa hooper

May 1, 2024

5  out of  5 rating by naketa hooper
"Houston / Ashley the whole "Team" is awesome 👌🏾 they make me feel like family every time I'm in the office if there is anything that I don't understand and I say (explain this to me like I'm a 5 year old) they laugh but they give me the understanding that I need.. every Birthday they send a card in the mail with the whole Team sign it...."
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Slim Williams

May 1, 2024

5  out of  5 rating by Slim Williams
"Say mane for those of you out there that’s been getting screwed around on your home,auto and life Insurance policies. Holler at my girl Ashley Washington over there at State Farm she got the hook up. She has great customer service. She really takes pride in her work she’s very determined to get the best policy plan for you. Thanks Ashley for making my life a lot easier with the affordable plan that you got for me."
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King Slim

April 30, 2024

5  out of  5 rating by King Slim
"Not only did ashley help me get my brand new car! She also patiently stayed on the phone with insurance to make sure I could drive off the lot same day. Awesome experience will be referring."
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Society Visuals

April 30, 2024

5  out of  5 rating by Society Visuals
"It's always important to have an insurance agent who pays attention to detail, especially in business. Ashley really understood my needs and provided excellent service to me and my clients. I had a great experience with her!"
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Alecia Bates

April 30, 2024

5  out of  5 rating by Alecia Bates
"My agent Ms. Ashley Washington is best of all she is always on time and on point when I need her. Keep up the BEST work Ashley"
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Marszell Adams

April 30, 2024

5  out of  5 rating by Marszell Adams
"Ashley Washington is an awesome insurance professional! She helped me lower my insurance rate and provided insightful insurance knowledge. We are grateful for the folks at Houston Tullos State Farm!"
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Mario Zapien

April 30, 2024

5  out of  5 rating by Mario Zapien
"Highly recommend speaking with Ashley Washington. She was very helpful and knowledgeable. Great customer service skills. She helped me find a lower rate and saved me $100 a month. Thanks again Ashely!"
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Norma Alvarez

April 11, 2024

5  out of  5 rating by Norma Alvarez
"I called and got quoted and insured so quickly ! Lilly is my agent and she is just amazing , I am comfortable knowing I can text or reach her with any questions and she gets back to me promptly. I am a young driver and State Farm has the best deals for young qualified drivers. Thank you Lilly !!"
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Jeremy Ratcliff

April 4, 2024

5  out of  5 rating by Jeremy Ratcliff
"Messina Beltran was an awesome person to work with. Fast, sufficient, and a over all badass"
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Maria Guzman

March 28, 2024

5  out of  5 rating by Maria Guzman
"Yessica is always so helpful! Great customer service and very communicative. Goes over and beyond to help."
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Rich Workman

March 28, 2024

5  out of  5 rating by Rich Workman
"I called and worked with Anna 3 days before my Auto and Home insurance was set to renew. She helped me find a better policy at a lower price and the entire process was quick and easy. Highly recommend!"
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Fidel Moreno

March 22, 2024

5  out of  5 rating by Fidel Moreno
"I have never had an Insurance company care so much before like Houston's office has! Wow, talk about one big family, they all make you feel welcomed and are there for you every step of the way! Thank you all... the Moreno family (Wylie Tx)"
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Destiny Legates

March 12, 2024

5  out of  5 rating by Destiny Legates
"Anna Johnson was able to help me get set up with a new insurance bundle. She was patient and kind!"
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Gabby Warren

February 14, 2024

5  out of  5 rating by Gabby Warren
"Ashley is hands down the best . Love this agency!!"
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Benjamin Kannenberg

January 27, 2024

5  out of  5 rating by Benjamin Kannenberg
"Houston was able to cut my insurance by about 50%. Customer service has been excellent! Highly recommend to anyone who is tired of their insurance agent they can’t get a hold of."
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Lexy Mosser

January 26, 2024

5  out of  5 rating by Lexy Mosser
"The staff is always polite and very informative. I’ve been using StateFarm for years now and I won’t be switching anytime soon."
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René Shaw

November 24, 2023

1  out of  5 rating by René Shaw
"Horrible customer service both in quality of service and execution of services. Difficult to contact or decipher what office is trying to convey. Pick a different rep."
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Anne Brooks

September 29, 2023

5  out of  5 rating by Anne Brooks
"Ashley is the best. Very informative and helpful. She knows her job well! I am very confident that if there is ever a challenge she will get the answers and make it right! You Go Girl!!🎉"
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September 6, 2023

5  out of  5 rating by M
"Claudia was great! Explained everything in detail, such a pleasure to work with."
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David Peruski

August 18, 2023

5  out of  5 rating by David Peruski
"This review though being given a 5 star review did not start out that way. It initially started out as a one star review. Quite honestly there are issues and I am not sure if it is entirely with State Farm Corporate or this agency. Without going into every last detail there have been significant issues. Now when I catch people's ear then I seem to get action but I don't like having to get to that point and that is a concern to me because if I did not catch things then they do not either. They are taking care of me and so this is my reason for ranking them high. I will acknowledge that maybe the world will never be like it was before the pandemic and maybe I am getting to be too much like Otto (see the movie with Tom Hanks). I have been with State Farm for at least 38 years but it has changed over the years and I am not sure if it is for the better. I would like to hope that all will be good but that rests with State Farm. I know I could get cheaper insurance but I guess I felt like I was paying for quality in addition to insurance and was willing to do that. However, if the quality is gone...I am not sure what may keep me at State Farm. As I said at the start of this review they have been working with me and so I am giving them the benefit of the doubt that all will stay good."